Emergency breakdown service response is ready for all our clients 24 hours a day, 365 days a year. If you have a problem, we have a response solution.
The company’s workforce of over 40 staff (Service Technicians, Supervisors, Work Co-ordinators, Administration and Managers) combines to provide our clients with quick and efficient solutions.
How we respond:
- One phone number, 1300-661248, provides service response any time of the day or night. Calls are actioned during normal business hours by knowledgeable, state-based Service Co-ordinators.
- Calls are actioned outside normal business hours by a central call service, backed up by critical-point safeguards covering call-logging, call-acknowledgement and call-response to ensure quick and professional mobilisation to meet a clients emergency needs.
- The Managing Director is always available in extreme emergency on 0408-652600.
Key benefits include:
- Service technicians are trade qualified and industry accredited.
- Size and coverage means quick response in the event of an emergency breakdown.
- Vehicles are safe, reliable and comprehensively equipped.
- Communication is quick and efficient, utilising mobile phones, SMS paging and wireless-digital field communication systems.
- Combined experience totalling hundreds of years and covering all facets of process cooling, central plant and general package air conditioning systems means practical and effective service and breakdown solutions.
- A range of common and major-brand parts are accessible from our offices 24/7.
- Access to fully equipped workshops (Rydalmere & Smithfield) are also available 24/7.
Emergency breakdown service response is ready for all our clients 24 hours a day, 365 days a year. If you have a problem, we have a response solution.
The company’s workforce of over 40 staff (Service Technicians, Supervisors, Work Co-ordinators, Administration and Managers) combines to provide our clients with quick and efficient solutions.
How we respond:
- One phone number, 1300-661248, provides service response any time of the day or night. Calls are actioned during normal business hours by knowledgeable, state-based Service Co-ordinators.
- Calls are actioned outside normal business hours by a central call service, backed up by critical-point safeguards covering call-logging, call-acknowledgement and call-response to ensure quick and professional mobilisation to meet a clients emergency needs.
- The Managing Director is always available in extreme emergency on 0408-652600.
Key benefits include:
- Service technicians are trade qualified and industry accredited.
- Size and coverage means quick response in the event of an emergency breakdown.
- Vehicles are safe, reliable and comprehensively equipped.
- Communication is quick and efficient, utilising mobile phones, SMS paging and wireless-digital field communication systems.
- Combined experience totalling hundreds of years and covering all facets of process cooling, central plant and general package air conditioning systems means practical and effective service and breakdown solutions.
- A range of common and major-brand parts are accessible from our offices 24/7.
- Access to fully equipped workshops (Rydalmere & Smithfield) are also available 24/7.